These Terms of Service (the “Terms”) govern your access to and use of CoatQuote, the quoting software provided by CoatQuote USA(“CoatQuote,” “we,” “us”), including the website at coatingbid.com, the web and field applications, and any embeddable widget we make available (together, the “Service”).
By creating an account or using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you represent that you have authority to bind that company, and “you” means that company.
1. What CoatQuote is
CoatQuote is a pricing and quoting tool for concrete and epoxy floor coating contractors. It performs coverage, prep, labor and margin calculations from inputs that you supply: your products, your material costs, your labor rates, your overhead, your target margin, and the slab conditions you record.
2. Eligibility and accounts
- You must be at least 18 and able to form a binding contract.
- The Service is intended for business use by coating contractors, not for consumers.
- You are responsible for the accuracy of your account information and for all activity under your credentials, including activity by your crew members and estimators.
- Keep your credentials secure and tell us promptly at [email protected] if you suspect unauthorized use.
3. Beta program
While CoatQuote is in beta, access may be provided free of charge and no payment method is required. Beta access is provided as-is: features may change, be removed, or break, and we may impose or adjust limits. We will give reasonable notice before beta access ends or converts to a paid plan, and you will never be charged without first providing a payment method and agreeing to a plan.
Accounts created during the beta receive free access for as long as the beta runs. We do not state a fixed length, and nothing in your account expires on a timer. If the beta ends and you choose to keep using CoatQuote, continued access is $9.99 per month. No payment method is collected at signup and none is required while you are on beta access. When you create an account we ask you to agree to share brief feedback about the product: what worked and what did not. That is a request, not a payment obligation. Your access does not depend on whether you send it, and we will not charge you for declining. Feedback you do send is covered by Section 9. Accounts created before September 2026 keep the complimentary access they were already granted.
4. Plans, billing, and cancellation
This section applies to paid plans. It does not apply while your account is on free beta access, which is governed by Section 3.
- Subscriptions. Paid plans are billed in advance on a recurring monthly basis at the price shown at checkout, until cancelled.
- Payment processing.Payments are processed by Stripe. We do not receive or store your full card details. Your use of payment features is also subject to Stripe’s terms.
- Promotional codes. Where offered, a promotional code applies only for the stated period. Unless you cancel before it ends, the plan continues at the then-current price. Free beta access is not a trial and never converts automatically, because no payment method is held on file.
- Cancellation. You may cancel at any time. Cancellation takes effect at the end of the current billing period; you keep access until then.
- Refunds. Payments are non-refundable except where required by law or where we agree otherwise in writing.
- Price changes.We may change prices with at least 30 days’ notice before they apply to your next renewal.
- Taxes. Prices exclude sales and other applicable taxes, which you are responsible for unless we state otherwise.
5. Your data and your customers’ data
You own the data you put into the Service: your price book, your quotes, your job photos, and the customer information you record. You grant us a limited license to host, process, transmit and display that data solely to operate and support the Service.
When you enter information about your own customers, you are the party responsible for that information. You confirm you have the right to provide it to us and that your use of the Service complies with applicable privacy and marketing laws. Our handling of personal information is described in our Privacy Policy.
We may use aggregated, de-identified data that does not identify you or your customers to operate and improve the Service.
6. Acceptable use
You agree not to:
- Resell, sublicense, or provide the Service as a service bureau to third parties without our written consent.
- Reverse engineer, scrape, or attempt to extract the pricing logic or source of the Service.
- Upload unlawful, infringing, or malicious content, or use the Service to send unsolicited messages.
- Interfere with the integrity or performance of the Service, or attempt to access another organization’s data.
7. Electronic signatures and deposits
We are building features that let your customers accept a proposal electronically and pay a deposit. Those features are not generally available yet. When they are, the following applies:
- Consent to electronic records. By using the e-signature feature, you and your customer consent to transact electronically and agree that an electronic signature has the same effect as a handwritten one under the U.S. E-SIGN Act and applicable state UETA. Either party may request a paper copy or withdraw consent by contacting the other.
- We are not a party to your contracts. A proposal accepted through CoatQuote is an agreement between you and your customer. We are not a party to it, we do not guarantee its enforceability, and we are not responsible for its performance by either side.
- Deposits. Deposit payments are collected and settled by our payment processor and paid out to you. We do not hold customer funds as an escrow agent or fiduciary. You are responsible for refunds, chargebacks, disputes, and for complying with any state or local law governing deposits, down payments, home-improvement contracts, and cancellation rights.
- Record retention. We will retain a copy of the signed proposal and its audit trail for as long as your account is active, but you should keep your own records.
8. Third-party services
The Service relies on third parties including Stripe (payments), Resend (transactional email), Sentry (error monitoring), Google Analytics and Meta (analytics and advertising measurement), and our hosting providers. Their handling of data is governed by their own terms and policies.
9. Intellectual property
We retain all rights in the Service, including its software, pricing engine, interfaces, and branding. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Feedback you send us may be used without obligation to you.
10. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY CALCULATION, QUANTITY, OR PRICE IT PRODUCES IS ACCURATE OR SUITABLE FOR A PARTICULAR JOB.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, UNDERBID OR MISPRICED WORK, MATERIAL OVERRUNS, REWORK, OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE PAID NOTHING.
12. Indemnification
You will defend and indemnify us against claims arising from your use of the Service, your data, your quotes and contracts with your customers, or your breach of these Terms.
13. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if your account creates risk to the Service or other users. On termination you may export your data for 30 days, after which we may delete it.
14. Changes to these Terms
We may update these Terms. If a change is material we will give notice (by email or in the app) before it takes effect. Continuing to use the Service after that date means you accept the updated Terms.
15. Governing law and disputes
These Terms are governed by the laws of the State of Nebraska, without regard to conflict-of-laws rules. The state and federal courts located in Douglas County, Nebraska have exclusive jurisdiction, and both parties consent to venue there.
16. Contact
Questions about these Terms: [email protected].